Firmware Update Stalls "Error extracting - end of central directory record..."

[DJLiquid50]

When saying "yes" to update the wolfmix firmware the update never finishes and the error "failed to extract firmware - end or central directory record signature not found" is reported by Mac OSX

I can't seem to find a work around.

[AlexR]

Hello,

This sounds unusual, could you please submit a ticket to our helpdesk with an picture of this error message? We'll try and find the problem and get it updated!

https://help.wolfmix.com/