Huge Bug in Intelligent Presets!!! (Clickbait)

[leenew]

Hey!
This is earth-shattering...
It ruined my show!!
I was singing "Forever Autumn" by Justin Hayward and clicked the "Autumn Forest" preset.
The whole stage turned pink and white!
The audience laughed and all walked out

Obviously this did not happen but just to point out that sometimes (2 out of my 4 projects) the Autumn Forest preset is pink and white rather than autumn colours...
I demand a refund

Lee.

[willm]

Hello Lee!

Could you please attach a copy of your project file(s) so that we can take a look at what's going on here? To do this:

- Connect your controller to WTOOLS
- Go to Projects > Backup
- Once your projects are backed up, you can now right click on the one(s) with the issue then press 'Export to my computer'
- Compress the file(s) to a .zip format, then attach it to your response on this thread

Thanks!

[leenew]

Hi willm,
file attached.

Small setup & heads.zip

(6.16 KiB) Downloaded 3 times

Lee.

[willm]

Hi Lee,

I believe the issue here is due to the static colours setup in this particular project, I'm not entirely sure what or why this is causing the behaviour- but I've reported it to be looked into.

In the meantime- I have made some adjustments which should keep the audience in the venue next time