Hello, I need to sell my W1 to buy a MK2 and use the MIDI functions.
Will the Easy View and WLINK options remain with the W1 I'm selling, or will these options be included with my new Wolfmix MK2?
THX
Bonjour, Je dois vendre ma W1 pour acheter une MK2 et pouvoir utiliser les fonctions MIDI.
Est ce que les options Easy View et WLINK restent avec la W1 que je vends, ou est ce que ces options seront associées à ma nouvelle Wolfmix MK2 ?
Merci
Easy viex & wlink
Re: Easy viex & wlink
Hello,
Thanks for raising this thread! Licenses are generally stored on the physical device, not on your account- so we would need to manually remove these from your current controller and refund the order to you with credit to your account, so that you can activate the licenses for free on your MK2. If you could please raise a ticket at help.wolfmix.com, and include your device SN (7 digit number found on a white sticker on the underside of the Wolfmix)- we can sort this out for you
Kind regards,
Will
Thanks for raising this thread! Licenses are generally stored on the physical device, not on your account- so we would need to manually remove these from your current controller and refund the order to you with credit to your account, so that you can activate the licenses for free on your MK2. If you could please raise a ticket at help.wolfmix.com, and include your device SN (7 digit number found on a white sticker on the underside of the Wolfmix)- we can sort this out for you
Kind regards,
Will