Ayra ERO404 goes dark with moveFX

[djptriq]

I have a very strange behaviour with Ayra ERO404 fixtures.
As soon as I use a moveFX (or Pan/Tilt in live edit) the fixture goes dark. It moves fine but no matter if you select a color, either from pallets or in live edit, as soon as it moves, no output. Also when there is no move effect and I'm just doing live edit, if I touch the Pan or Tilt, no output...
I have already tried:
- 9ch and 13ch
- Made the fixture new
- Made 2 fixtures: One with only Pan/Tilt channels and another one with the remaining channels dim/shutter/RGBW etc, and patched to have the move effect on another group
- Started a brand new project with only the fixture
...
The most weirdest thing I that I can control them properly with other DMX controllers. (Chamsys, Cuetly..)
It has to be something with the Wolfmix, but I can't figure it out.
I'm on the latest firmware, W1.

Any suggestions?

[willm]

Hello,

Thanks for raising this thread! Some fixtures have an internal 'blackout whilst fixture is moving' function which turns the beam off whenever the head is moving. I can not see anything about this on the profile itself- however the 'Diverse Functions' channel is currently set to default value 99, which might accidentally be activating some function that it is not intended to. I have just edited the profile to set the default value at 0 on that channel, so hopefully this will fix the problem.

Please re-sync the profile via the following steps to test this:

- Connect your Wolfmix to your computer.
- Open WTOOLS and go to the Fixtures tab in WTOOLS.
- Search for the desired fixture within the ‘Computer’ list.
- Right click on the fixture and select ‘Sync’ then ‘Confirm’.
- Delete the original profile from your Wolfmix project and then re-patch the fixture into your project, to ensure you are using the latest version.

Kind regards,
Will