Search found 76 matches

by AlexR
Fri Jul 04, 2025 10:47 am
Forum: Wolfmix Owners Forum
Topic: Firmware 2.0.5 errors
Replies: 4
Views: 175

Re: Firmware 2.0.5 errors

Hey - just an update. The crash when generating intelligent presets on 2.0.5 has been reported to be fixed.
by AlexR
Fri Jul 04, 2025 9:28 am
Forum: Wolfmix Owners Forum
Topic: Firmware 2.0.5 errors
Replies: 4
Views: 175

Re: Firmware 2.0.5 errors

Hello!

Would you please send us a ticket with this report along with your Wolfmix 2.0.5 project file? (if possible).

https://help.wolfmix.com/#/home

I'll check this out and see if I can replicate this and if so I'll get this reported!

Thanks
by AlexR
Thu May 22, 2025 1:46 pm
Forum: Wolfmix Owners Forum
Topic: 2.0 bad bug
Replies: 2
Views: 308

Re: 2.0 bad bug

Hello! This sounds like it could be an issue with your Wolfmix hardware. Could you please open a ticket at our helpdesk and we can look into this and try to get your problem resolved. https://help.wolfmix.com/#/home Please provide your serial number in the ticket too (7 digit number starting with 20...
by AlexR
Mon May 19, 2025 3:53 pm
Forum: Wolfmix Owners Forum
Topic: 2.0.4 FIRMWARE UPDATE NOT AVAILABLE
Replies: 1
Views: 266

Re: 2.0.4 FIRMWARE UPDATE NOT AVAILABLE

Hello, Do you have a '*' symbol next to the project name on your Wolfmix? If so this means that your currently open project has not been saved and the Wolfmix cannot be updated until it is. To resolve this, save your open project on the Wolfmix (Setup > Projects > Save > Confirm) then close and reop...
by AlexR
Mon May 19, 2025 2:54 pm
Forum: Wolfmix Owners Forum
Topic: Feedback FW 2.0.4
Replies: 4
Views: 605

Re: Feedback FW 2.0.4

Hello, thanks for your detailed report! I'll check out all of these potential bugs and get them reported to be fixed!

If possible could you please create a ticket and upload your project file with the DMX channels issue? You can create a ticket at this link:

https://help.wolfmix.com/

Thanks
by AlexR
Mon May 19, 2025 2:50 pm
Forum: Wolfmix Owners Forum
Topic: Bug Reports
Replies: 1
Views: 167

Re: Bug Reports

Hello!

Please report any bugs to our ticketing system at this link: https://help.wolfmix.com/

If possible please include a video demonstrating the bug so we can try and replicate it and report it!

Thanks!
by AlexR
Fri May 16, 2025 10:34 am
Forum: Wolfmix Owners Forum
Topic: Controling smoke machine with the SMOKE button
Replies: 5
Views: 1016

Re: Controling smoke machine with the SMOKE button

Thanks for your report,

This bug has been fixed in 2.0.4!

Kind regards
by AlexR
Fri May 16, 2025 10:32 am
Forum: Wolfmix Owners Forum
Topic: Update V2.0 Screen freezes
Replies: 2
Views: 630

Re: Update V2.0 Screen freezes

Hello,

We're releasing 2.0.4 today, this issue should be fixed but let us know if it happens again!

Kind regards
by AlexR
Tue Mar 25, 2025 10:20 am
Forum: Wolfmix Owners Forum
Topic: Adding a new fixture file to the 3D Visualizers list of fixtures
Replies: 4
Views: 8454

Re: Adding a new fixture file to the 3D Visualizers list of fixtures

Hello Brian! I have attached the .ssl2 file for this profile, to add it to Easyview please follow these steps: - Download the attached .ssl2 file - Open your computer's file directory - Find the EasyViewConnect folder, then open the ScanLibrary folder - Find the "ADJ" brand folder, then op...
by AlexR
Wed Feb 12, 2025 11:49 am
Forum: Fixtures Behaving Badly
Topic: fixtures librairies
Replies: 1
Views: 10144

Re: fixtures librairies

Hello, Before to buy controller, i would like to be sure than my fixtures (old fixtures) can be easely controlled by wolfmix or at least they already exist in wolfmix database. I'm looking fixtures libraries for JBSYSTEM, MARTIN, SHOWTEC and ALGAM LIGHTING. Is there a list of available fixtures ? e...