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Problem reseting the controller

Posted: Sun Mar 02, 2025 8:56 am
by Tase
Hello! I'm encountering an error while attempting to factory reset my Wolfmix.
An error occured reseting the controller


The project currently loaded has some pending changes. Please save it in order to proceed

Please advise!

Re: Problem reseting the controller

Posted: Mon Mar 03, 2025 9:04 am
by willm
Hello,

Do you have a '*' symbol next to the project name on your Wolfmix? If so this means that your currently open project has not been saved and the Wolfmix cannot be updated or reset until it is. To resolve this, save your open project on the Wolfmix (Setup > Projects > Save > Confirm) then close and reopen WTOOLS. The message should disappear and you can then update your Wolfmix.

Let me know if this problem persists!

Kind regards,
Will

Re: Problem reseting the controller

Posted: Fri Mar 14, 2025 11:00 am
by Dj Banan
Product : WOLFMIX-W1-MK2

i can't log in on my macbook pro. software: mac os sequoia 15.3. 2
Processer 2.6GHZ. 6. 6. Core intel Core I7 Memory 16GB 2667 MHZ DD4.
These are my details of my macbook pro. error code: This XML file does not appea. With this link: https://eu-tools.n-g.co/release/wtools.dmg
it works on my imac but not on the laptop greetings