Refresh button freezes W1

General discussion between Wolfmix owners. Checked occasionally by the Wolfmix support team.
aceguy2001
Posts: 6
Joined: Tue Aug 15, 2023 7:28 pm

Refresh button freezes W1

Post by aceguy2001 »

Refresh Fixtures button.

I have changed one of the fixtures profiles, and clicked the refresh profile button, now I have PLEASE WAIT.. DO NOT TURN OFF THE CONTROLLER, and it has been doing this for an hour now....

What gives.?
AlexR
Posts: 51
Joined: Wed Apr 19, 2023 10:44 am

Re: Refresh button freezes W1

Post by AlexR »

Hello,

This sounds odd! You may have to force restart the controller if this message does not go away. Are you still having this issue? If so please send in a ticket at our helpdesk and we can look at options of resolving this or any problems that might occur as a result.

https://help.wolfmix.com/#/home

Alex
Wolfmix Support
Alex
Wolfmix Support
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