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Issues with Profiles

Posted: Tue Mar 15, 2022 5:23 am
by paulm12
If we find issues with profiles (i.e. inconsistencies with the DMX channel list or the way the light behaves and the fixture profile in WTools or the Nicolaudie profile cloud), should we fix them and send the fixed profile via email somewhere? I

know we can submit a request on the Wolfmix site using the WTools app, but if we create a working profile or fix an issue with a profile, should we still submit the request so other people don't have to use the incorrect profile?

Re: Issues with Profiles

Posted: Wed Mar 16, 2022 11:45 am
by Simon
Drop us an e-mail or ticket with the profile builder link and the user guide, we'll give it a quick look and update the official profile. Thanks