simply can't turn it off

General discussion between Wolfmix owners. Checked occasionally by the Wolfmix support team.
lthompson
Posts: 3
Joined: Fri Jan 27, 2023 1:37 am

simply can't turn it off

Post by lthompson »

I have a simple Wolfmix ADJ set of lights used in a community center. Not connected to a computer. I can not turn off the lights. Didn't want to blackout because power still runs to it. I got them off by going to color and turning of "white" on each instrument, then the red off button would respond. What can I do when the lights won't turn off? And Red off button does not respond.
axell
Posts: 401
Joined: Sat Feb 12, 2022 8:52 am

Re: simply can't turn it off

Post by axell »

There could be multiple reason why it doesn't turn off.
1. My "guess" is you where loading the lights (the profile) in a certain MODE when patching the lights ( = number of channels), but your Lights are not set to the same Channel mode. Please verify that you use the SAME CHANNEL MODE on the LIGHTS as you have loaded the MODE into Wolfmix

2. if that does not help, we can have a look into the profile. But we need to know the exact MODEL of the ADJ light you are using (eventually what MODE you are using the light with).
Post Reply