Sticky / Unresponsive button

General discussion between Wolfmix owners. Checked occasionally by the Wolfmix support team.
leenew
Posts: 7
Joined: Sun Feb 26, 2023 9:48 pm

Sticky / Unresponsive button

Post by leenew »

Hi,
The top left button on the grid of my Wolfmix has become sticky and fairly unresponsive.
The unit has only been used a handful of times.
Is there a quick fix for this? A magic spray maybe?
I don't really want to send it back as I am in the UK and I bought it from DV247 in Germany which may take a while :?

Cheers!

Lee.
AlexR
Posts: 51
Joined: Wed Apr 19, 2023 10:44 am

Re: Sticky / Unresponsive button

Post by AlexR »

Hello Lee,

This problem may be resolved by using a thin object (such as a metal ruler) to carefully insert down the sides of the button, then slowly move it side to side in order to knock loose/clear any debris or excess plastic. If this doesn't resolve the problem send in a support ticket at our helpdesk and we'll look at other options for this unit.

https://help.wolfmix.com/#/home

Alex
Wolfmix Support
Alex
Wolfmix Support
leenew
Posts: 7
Joined: Sun Feb 26, 2023 9:48 pm

Re: Sticky / Unresponsive button

Post by leenew »

Cheers Alex,
I actually used the stiff plastic that paracetamol tablets come in.
I slid it back and forth, and lifted it slightly.
A few stiff blows while it was lifted..... and it works again ;)
That saved me a headache :lol:

Lee.
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