Issues with Profiles

Fixture not working as it should? Post it here and we'll check it out. Be precise with the fixture name as there are many with similar names.
paulm12
Posts: 18
Joined: Sat Mar 12, 2022 11:49 am

Issues with Profiles

Post by paulm12 »

If we find issues with profiles (i.e. inconsistencies with the DMX channel list or the way the light behaves and the fixture profile in WTools or the Nicolaudie profile cloud), should we fix them and send the fixed profile via email somewhere? I

know we can submit a request on the Wolfmix site using the WTools app, but if we create a working profile or fix an issue with a profile, should we still submit the request so other people don't have to use the incorrect profile?
Simon
Posts: 528
Joined: Thu Mar 04, 2021 7:54 pm

Re: Issues with Profiles

Post by Simon »

Drop us an e-mail or ticket with the profile builder link and the user guide, we'll give it a quick look and update the official profile. Thanks
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