Search found 51 matches

by AlexR
Mon Jan 29, 2024 12:05 pm
Forum: Wolfmix Owners Forum
Topic: Adj Kaos Wolfmix MK2
Replies: 2
Views: 2044

Re: Adj Kaos Wolfmix MK2

Hello! A good way to learn how to use presets is to import the Wolfmix demo project presets into your project. To do this, please complete the following steps: - Open the project that you want to import the Presets to. - Go to Setup > Projects > Open. - Turn the second encoder so that it shows 'Pres...
by AlexR
Wed Jan 17, 2024 3:24 pm
Forum: Wolfmix Owners Forum
Topic: MIDI for Live Edit And Global Functions
Replies: 8
Views: 6529

Re: MIDI for Live Edit And Global Functions

I haven't seen any response yet? Has this question already been answered ? The last release was September last year, are the releases not planned or anticipated? There do not appear to be overwhelming questions on the forum so I don't think it is a matter of time to communicate with the user base s...
by AlexR
Tue Jan 16, 2024 2:39 pm
Forum: Wolfmix Owners Forum
Topic: Easy View 3d Visualiser
Replies: 3
Views: 4825

Re: Easy View 3d Visualiser

Hello, This sounds odd! Yes please do a factory reset of the Wolfmix, to restore the generic fixtures in Easyview it may be best to uninstall the software and then reinstall it, making sure to tick the box to install the ssl2 files also. If this does not work I'll look into this further! Kind regards
by AlexR
Mon Jan 08, 2024 2:40 pm
Forum: Wolfmix Owners Forum
Topic: W1 MK2 MIDI and other quirks
Replies: 5
Views: 5161

Re: W1 MK2 MIDI and other quirks

Hello, This is unusual behavior, have you tried performing a factory reset of the controller? -Save your current project in the Wolfmix (Setup->Projects->SAVE). -Backup projects with WTOOLS (WTOOLS->Projects->Backup Projects). -If any fixtures have been built on the Wolfmix, backup fixtures with WTO...
by AlexR
Mon Jan 08, 2024 2:36 pm
Forum: Wolfmix Owners Forum
Topic: Demo project with own fixtures
Replies: 4
Views: 3973

Re: Demo project with own fixtures

Hello,

You can restore the demo project by plugging in your Wolfmix to a Mac or PC, opening WTOOLS and going to 'Settings' and then under the 'Controller' heading click 'Restore demo project'.

Kind regards
by AlexR
Tue Dec 12, 2023 11:48 am
Forum: Wolfmix Owners Forum
Topic: Firmware Update Stalls "Error extracting - end of central directory record..."
Replies: 1
Views: 4222

Re: Firmware Update Stalls "Error extracting - end of central directory record..."

Hello,

This sounds unusual, could you please submit a ticket to our helpdesk with an picture of this error message? We'll try and find the problem and get it updated!

https://help.wolfmix.com/
by AlexR
Fri Dec 01, 2023 2:36 pm
Forum: Wolfmix Owners Forum
Topic: can you get presets from another wolfmix owner
Replies: 1
Views: 2756

Re: can you get presets from another wolfmix owner

Hello! Yes you can, the presets are stored within the project files so you will need to copy those to your Wolfmix, then you can copy the presets they contain to whatever project you'd like. - First your buddy needs to backup their projects with WTOOLS (WTOOLS->Projects->Backup Projects). - Then the...
by AlexR
Wed Nov 29, 2023 4:42 pm
Forum: Wolfmix Owners Forum
Topic: Selling Wolfmix - Add-ons connected to account
Replies: 1
Views: 2210

Re: Selling Wolfmix - Add-ons connected to account

Hello! The add ons are actually installed on the controller rather than synced with your account, so they will not automatically be installed on your MK2. Please send us a ticket about this with the serial numbers for both your Wolfmix controllers and we'll transfer the add ons for you! https://help...
by AlexR
Mon Nov 20, 2023 12:08 pm
Forum: Wolfmix Owners Forum
Topic: WTOOLS BUG: Unable to update firmware, sync projects from computer to wolfmix, or do factory reset while in WLINK mode
Replies: 1
Views: 2137

Re: WTOOLS BUG: Unable to update firmware, sync projects from computer to wolfmix, or do factory reset while in WLINK mo

Hello,

Thanks for this post! I will pass this feature request on as an I think an error message in this context would be very helpful for our customers.
by AlexR
Fri Nov 17, 2023 2:20 pm
Forum: Wolfmix Owners Forum
Topic: Group dimmer with live edit
Replies: 3
Views: 3618

Re: Group dimmer with live edit

Hey everyone! I have a question, I have 6 Eurolite TMH X4 moving heads, they have separate RGB channels and a separate dimmer channel. So in the live edit I make some colour combinations so I can make some cool matching shows with the rest of the lights. I make sure I only use the RGB channels in t...