Wolfmix

I’m trying to program some Chauvet Q Wash 560 LED moving heads. I can not seam to design a fixture profile that stops the fixture from strobing. The user manual says on channel 10, values 0-9 has no function with every value acting as if the shutter is open, than 10-255 is min-max strobe. How do I a...

Yeah, I got promp response right after this post today, I do not know if the 2 were correlated but I can not view the tickets and currently half the pages won’t load on the website. I appreciate the attention now, there is no real local support, practically no one uses these in the US

I have been trying to get in touch with Wolfmix about a defective product and they are extremely slow to respond. When they did they made a help ticket that can not be viewed. When I tried contacting them again the website just kept saying “external server error” and would not let me submit another ...

Figured it out, can’t set micro pan or tilt unless there are 2X pan or tilt next to each other, the fixture I am replicating has channel 1 pan, 3 fine than 2 tilt, 4 fine.

Tricked it into working but definitely weird

I will get a ticket and send a video in next week end when I have the time to set it all up. The quality of this product is really starting to show. (Not in the good way)

So I’m trying to make a new fixture profile after this latest patch I updated to and noticed the micro button is gone from new fixtures I’m trying to add.

Old ones that I import still have the micro button but when I turn it off, the micro button disappears. What’s up?

I am having some technical difficulties with easyview and getting it to simulate fixtures. Before saying I must reinstall the software, I have already done a factory reset on my Wolfmix board, updated it to the latest software version, and have done the same with EasyView. The computer I am running ...

I am trying to make to adjust the size of the room in Easy View to match the actual size of the venue. I am changing the size and location on the location/size tile but it will not change or move. The stage I am trying to program for is 2,024 which is significantly larger than the 1000x1000 CM limit...

Is there a way to change the measuring units in easy view from metric to imperial?

I am in the settings trying to set XLR C to another universe than 1. When I turn the right most knob, nothing happens. The knob works with other pages like in the fixture pages, so is it a setting not letting me assign another universe than 1?